Refund and Returns Policy

Last Updated: June 11, 2024

At Vadera (operating on aqoriln.top), we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a straightforward refund and returns policy.

30-Day Return Window

You have 30 calendar days from the date you receive your item to request a return. To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it. It must also be in the original packaging with all tags attached.

Conditions for Return

  • The item must be returned within 30 calendar days of delivery.
  • The item must be unused, unworn, and in its original, resalable condition.
  • All original packaging, including boxes, bags, and protective materials, must be intact.
  • All tags, labels, and authenticity cards must be attached and untampered with.
  • Proof of purchase, such as your order number or receipt, is required.

How to Initiate a Return

To start a return, please follow these steps:

  1. Contact our customer service team at [email protected] or call us at 520-392-0704 within the 30-day return window. Please provide your order number and the reason for your return.
  2. Our team will review your request and provide you with return instructions, including a return shipping address. Please do not send your item back to the manufacturer or the company address without prior authorization.
  3. Carefully package the item to prevent damage during transit. Ensure all original packaging, tags, and accessories are included.
  4. Ship the item back to us using a trackable shipping method. You will be responsible for paying your own shipping costs for returning your item unless the item is defective or damaged. Shipping costs are non-refundable.

Refund Processing

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

  • If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days. Please note that it may take some additional time for your bank or credit card company to post the refund to your account.
  • If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.
  • If you’ve done all of this and you still have not received your refund, please contact us at [email protected].

Non-Returnable Items

Certain types of items cannot be returned, including:

  • Gift cards.
  • Perishable goods (e.g., food, flowers, newspapers, magazines).
  • Intimate or sanitary goods.
  • Hazardous materials, flammable liquids or gases.
  • Downloaded software products.
  • Some health and personal care items.

Please contact us if you have questions or concerns about your specific item.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately (within 48 hours of delivery) at [email protected] or 520-392-0704 with photos of the damage. We will work quickly to resolve the issue, which may include sending a replacement or issuing a full refund.

Contact Us

For any questions regarding our Refund and Returns Policy, please contact us: